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GITGUD ACADEMY

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Privacy Policy

Last updated:

GitGud Racing Academy ("we", "us", "our") respects your privacy. This policy explains what data we collect, why, and how you can request deletion or export.

Who we are

GitGud Racing Academy is a private training platform for sim racers operated by GitGud Racing. The service is accessed at gitgudracingacademy.com. Subscriptions are sold through the GitGud Racing storefront at gitgudracing.com.

What we collect

  • Account data. Email address, display name, and any racing handle / country you choose to add to your profile.
  • Authentication data. If you sign in with Discord, we receive your Discord ID, username, avatar, and the list of guilds you're a member of (used to verify membership in our community server).
  • Subscription data. When you redeem a code from a paid subscription, we link your account to a customer ID supplied by our WordPress / WooCommerce store. We do not receive your payment card details.
  • Usage data. Pages visited, lessons watched, drills completed, and lap-review submissions (once submissions are enabled). This is used to render your progress page and to generate aggregate statistics for the platform.
  • Communications. Messages you send through any in-app inbox, lap reviews you submit to coaches, and emails you send to support.

Why we collect it

  • To run the service. Authentication, gating subscriber-only content, displaying personalised dashboards, fulfilling lap-review requests.
  • To keep accounts secure. Rate limiting, abuse detection, and verifying community-server membership.
  • To improve the product. Aggregate analytics (which lessons resonate, which drills get completed) inform our content roadmap. Aggregates are never tied to individual users in any analytics dashboards.
  • To communicate with you. Account / subscription emails, response to support requests, and (if you opt in) digest emails of new content.

Who we share data with

We do not sell personal data. We share data with a small set of processors strictly necessary to operate the service:

  • Railway — hosting (EU region).
  • Cloudflare — DNS and email routing for our domain.
  • Resend — transactional email delivery.
  • Sentry — error monitoring (EU residency).
  • Cloudflare R2 — file storage for lap-review video uploads.
  • Discord — when you sign in with Discord, you authorise sharing your Discord profile with us.

Each processor handles only the minimum data needed for their role and is bound by their own data-processing agreement.

How long we keep data

Account data is retained for as long as your account exists. Lap- review videos are retained for 90 days after the review is completed; you can request earlier deletion at any time. Server logs that include your IP are retained for 30 days for abuse investigation, then rotated.

Your rights

You can:

  • Access a copy of your personal data.
  • Correct any inaccurate data via your profile page or by emailing support.
  • Delete your account and the data linked to it.
  • Export your data in a machine-readable format.
  • Withdraw consent for optional processing (e.g. marketing emails) at any time.

To exercise any of these rights, email gitgudracingacademy@gmail.com from the address on your account. We respond within 30 days.

Cookies

We use a small number of first-party cookies, plus optional analytics and marketing cookies that load only after you accept them on the cookie banner. You can change or withdraw your choice at any time from that banner.

  • Essential. A session cookie keeps you signed in, a CSRF cookie protects form submissions, and a consent cookie remembers your cookie choice. These are always set.
  • Referral attribution. If you arrive through a creator's referral link, we set "gg_ref" — a signed first-party cookie recording which creator referred you, kept for up to 30 days so a later purchase is credited to them — and "gg_vid", an anonymous identifier used only to avoid counting your repeat clicks as multiple visits.
  • Analytics & marketing (optional). Only after you choose "Accept" do we load Microsoft Clarity (anonymised usage analytics) and the Meta pixel (to measure how well our ads perform). If you decline or ignore the banner, neither is loaded.

Changes to this policy

When we make material changes we'll update the "last updated" date at the top of this page and notify active users by email. Continued use after a change indicates acceptance of the revised policy.

Contact

Questions or complaints about this policy can be sent to gitgudracingacademy@gmail.com.